New survey reveals EV switchers don’t look back 29.12.2020: Less than 1% of drivers want a return to petrol or diesel A new poll of Zap-Map’s community of electric vehicle (EV) drivers has revealed more than 90% of drivers will not be replacing their current EV with a petrol and diesel vehicle.

Less than 1% of drivers want a return to petrol or diesel



A new poll of Zap-Map’s community of electric vehicle (EV) drivers has revealed more than 90% of drivers will not be replacing their current EV with a petrol and diesel vehicle.



The results are strong evidence of the fundamental shift in consumer attitudes in favour of environmentally friendly cars. In the poll, which was carried out in November 2020 with over 2,000 respondents, 91% said “no thanks” to replacing their EVs with a petrol or diesel vehicle; and in stark contrast less than 1% were hankering for a return to fossil fuels. 9% said they were not sure.



The majority of respondents were first-time EV drivers, with 73% stating their current vehicle was their first EV, and 52% making the purchase within the last year. Driver satisfaction was notably higher for both battery electric and plug-in hybrid vehicles, with EV drivers reporting a satisfaction score of 91 out of 100 (BEV 92, PHEV 84)[1], compared with only 72 for petrol or diesel vehicle ownership.



The data overwhelmingly shows the positive impact of the EV experience on drivers who may have become accustomed to loud, inefficient, and dirty fossil fuel vehicles.



EV models which received the highest satisfaction scores included: the Volkswagen ID.3, Kia Niro Plug-in Hybrid, and BMW 3 Series saloon (all 100); Tesla Model 3 (96); Kia e-Niro (96); and the Hyundai KONA electric (94). Nearly all the models, including popular ones such as the Renault Zoe (92) and Nissan Leaf (90), also achieved high levels of driver commitment.



The survey results come at a time of record-breaking sales for the electric vehicle industry. Latest industry figures show that for the year-to-date 9.7% of all new car sales had a plug, compared to 3.2% in 2019, and 1.1% in 2015.



Melanie Shufflebotham, Co-Founder of Zap-Map, commented: “Our latest poll shows the strong and enduring impact of switching to a clean car. The evidence in favour of electric vehicles grows more compelling with each one of our surveys, even in a year as disruptive as 2020.



“The challenge for the automotive industry is to take advantage of the opportunities that EVs present, not only in terms of the rapidly expanding range, but also ensuring that sales staff are knowledgeable enough to present the benefits to their customers.



“At Zap-Map we monitor the growth of the charging network and it’s clear that many of the historical challenges of owning and running an EV have fallen away. The dramatic growth in EV sales in 2020 is one of the good news stories to come out of this difficult year for the car industry.”



RAC spokesperson Rod Dennis said: “While the challenge is often convincing owners of petrol and diesel vehicles to switch to an electric vehicle in the first place, this data shows that once people have done so they seldom look back - which is also positive news for manufacturers that are investing heavily in electric vehicles and cleaner technology.



“While would-be electric car drivers might worry about range anxiety, they should also be aware that the number public charge points is increasing rapidly and infrastructure continues to improve. They should also remember that the vast majority of their journeys are unlikely to be over several hundred miles meaning that for day-to-day travel, operating an electric vehicle is a clean and cost-effective option.



“These figures show the momentum that is behind getting drivers into electric vehicles, something that is likely to build as we move closer to the end of the sale of new petrol and diesel cars by 2030.



We are doing our bit in giving drivers confidence they can make the switch, with 80 of our patrol vans now fitted with mobile emergency charging units, and half our fleet fitted with All-Wheels-Up recovery systems, removing the need for drivers to wait for a flatbed if they need a tow.”





About the survey


The annual EV Charging Survey is conducted by Zap-Map to better understand the EV charging needs of EV drivers, the findings being used to improve Zap-Map and EV charging facilities in the UK.



The survey was conducted online during November with respondents invited from Zap-Map’s 14,670* opt-in survey panel – retail vouchers (draw) were offered as an incentive. The survey took around 20 minutes to complete and was intended for EV owners and users only (respondents screened).



Questions focused on five key areas: Charging at home; charging at the workplace; use of the public network; users with a disability; and use of EV charging apps. Question types included single choice, multiple choice, open text and 5-point Likert scale type responses. The final survey results included responses from 2,201 completed surveys and will be published in January 2021.



Adam Wentworth, Zap-Map photos